What
is Blackboard? Blackboard
is an educational software platform that provides a web-based means for taking
online classes. With Blackboard you can access your class any time or
place that you have an Internet connection.
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What do
I need to take an online Blackboard course?
1. A computer
(one that you can access frequently and work on for an extended period of time)
with an Internet connection. MINIMUM
COMPUTER SYSTEM AND BROWSER REQUIREMENTS
2.
An e-mail account and program capable of reading and sending file attachments,
such as your Eudora, Microsoft Outlook, Hotmail or Yahoo mail.
3.
A word processing software application (such as Microsoft Word or Open Office
Writer) installed on your
computer.
Other recommendations:
For
best results with AOL:
- Connect
to the Internet using AOL version 4.0 or higher.
- Open
a private chat within AOL (this allows the AOL client to remain open, without
asking if you wish to disconnect while minimized).
- Minimize
AOL.
- Launch a supported
browser (see the above table).
I use AOL (America Online) at home and I am having problems accessing Blackboard.
The web browser built into AOL is not always able to use Blackboard properly. If you use AOL as your Internet Service Provider and experience difficulties accessing Blackboard, try following these instructions:
- Activate your dialup or broadband connection with AOL.
- Minimize your AOL window once it has connected.
- Open Microsoft Internet Explorer (there should be a blue E icon for this perhaps on your desktop or quick launch bar).
- Type in the address bar (do NOT use a bookmark)
http://rockinghamcc.blackboard.com and press Enter.
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How do I access
Blackboard online courses?Using a supported
web browser (Netscape or Internet Explorer), go to
http://rockinghamcc.blackboard.com and enter your
user name and password; click the Login button.
Below is the new format that students will need to use to login to their
account.
The user name/login ID is comprised of Last Name, First Initial, Last Four
Digits of your Datatel ID Number. For example, John Doe with an ID
number of 00123456 would have a Login ID of: DOEJ3456. Your Datatel ID
number is located on your new student ID card.
The initial password is your birth date without slashes. If John Doe were born on July 4th, 1976, the password for his login ID is: 070476
(Please note that only the last two
digits of the year are required.) Very Important: After you log in successfully, change your password and
double-check to see whether or not you have an RCC e-mail address. You may
do this in the My Institution area, under Tools and Personal Information. Failure to do so could make your account accessible by unauthorized users and sending e-mail impossible.
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How do I change
my password in Blackboard?
When entering your course for the first time please
change your password. You can change your password by going to
TOOLS > PERSONAL INFORMATION > CHANGE PASSWORD.
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I've forgotten my
password. How do I obtain a new password?
There is a link on the Blackboard login page
(where
you input your user name and password) labeled Forgot your password?
Click the Forgot your password link on the Blackboard login page,
follow the instructions and a new password will be sent to you via email.
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Do
I have separate logins for multiple classes?
No, once you have a user name and
password, you will use the same user name and password for all classes.
However, under certain circumstances, an instructor may require that you to
have another login/user name.
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I
submitted an assignment, but the instructor cannot find it.
The Assignment interface has a
"Save" and a "Submit" button. "Save" means
that you will continue to work on the assignment, and will retain the
ability to withdraw, add, or replace files. Once you click
"Submit", you can't do this anymore, and can't re-try the
assignment either. It is only at this stage that the instructor sees your
assignment as submitted and can download it for grading. So go back in and
click "Submit"!
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I added a file to the Digital Drop Box, but my instructor says that he/she didn't get it. What happened?
Using the Digital Drop Box can be a two-step process. If you use the Add button, you add the file to your own digital drop box only. You must then click on the Send button to add it to your instructor's digital drop box. Alternatively, you can just click the Send button to do both steps together and send the file to both yours and your instructor's digital drop boxes simultaneously.
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How do I use the
Digital Drop Box?
Adding a file to the drop box only
deposits the file in your own Drop Box. No one else has access to it.
Sending a file to the drop box
requires specifying the recipient of the file. The file will be in your own
Drop Box and the Drop Box of the recipient.
Note:
Once a file is sent, the file cannot be
removed from the recipient's Drop Box.
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How to use the Discussion Forum
The Discussion Board is a communication tool that can be used to enhance a course Web site. Conversations are grouped in threads that contain a main
posting and all related replies.
Read/Respond to a Thread
-
Click on the Discussion Board button, or the Discussion Boards link in the Communication section.
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Click on the Discussion link.
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Click on the Reply button.
-
Fill in the Message field.
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Scroll down to the bottom of the page and click the Submit button.
Create a new Thread
-
Click on the Discussion Board button, or the Discussion Boards link
in the Communication section.
-
Click on the Add Forum button.
-
Fill in the Title and Description fields.
-
Scroll down to the bottom of the page and click the Submit button.
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Why can't I view the timer in my Blackboard Assessment in Internet Explorer?
You need to add rockinghamcc.blackboard.com as a trusted site in Internet Explorer. Here's how:
-
Open Internet Explorer.
-
Click the Tools menu, and choose Internet Options.
-
Click the Security tab, and then click Trusted sites.
-
Click the Sites button.
-
Uncheck the box that says "Require server verification (https:) for all sites in this zone".
-
In the Add this Web site to the zone box, type "rockinghamcc.blackboard.com" (without the quotes).
-
Click the Add button.
-
Click "OK" to close this window.
-
Click "OK" again to close the settings window.
You may also need to make sure the Status Bar is visible. To do this, make sure Internet Explorer is still open, and then do the following:
-
Click the View menu.
-
Make sure the Status Bar item is checked.
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I just recently dropped a course. Why does it still appear in Blackboard?
Students are not automatically deleted from Blackboard. In order to be removed from a Blackboard course, you must contact the instructor to manually remove you.
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My courses from previous semesters still show up. How can I delete them from my list of courses on My Blackboard page?
Send
an e-mail to Technology Support Services (TSS) and ask them to make the
course "Unavailable”. Email: evansc@rockinghamcc.edu
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Can
I use my Hotmail or Yahoo email address in Blackboard? Why is this
important?
At
present time, Rockingham Community College requires all students use their
campus email addresses associated with their Blackboard account because your
professors will send you email to that address in Blackboard. If you don't
use the email address that is registered with Blackboard, you will miss
important information from your professor! When your account was created in
Blackboard, the default email address used was your Rockingham Community College
email.
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Why doesn't my
email address show up in the class roster?
Your email address will be kept private
unless you specify that you want it to be shared with other students in your
class. To make your email address visible, click "Personal
Information" in the Tools area of your Blackboard
page. Click "Set Privacy Options," choose the information
that you would like to have visible to others, and hit "Submit."
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When
I log in to Blackboard, I don't see my class listed.
Please be aware that many instructors do
not use Blackboard at all, or do not make their course sites available to
students until after the semester has started. If you aren't certain whether
your class is going to be using Blackboard, please speak with your
instructor.
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Who do I
contact with Blackboard questions?
Please contact Technology Support Services either by email or telephone.
Primary Contact Email: dunlapc@rockinghamcc.edu
Primary Contact Phone: 336-342-4261 ext. 2269
Secondary Contact Email: evansc@rockinghamcc.edu
Secondary Contact Phone: 336-342-4261 ext. 2119
For after
5 PM questions call: 342-4261 ext 2346
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