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State Authorization is a legal issue dealing with a college’s adherence to state requirements for colleges to secure authorization to offer instruction in that state. Compliance with individual state requirements is now part of the Higher Education Opportunity Act of 2008, Amended 2010. Institutions offering distance education courses or programs must provide current and prospective students with the contact information for filing complaints with the college, its accrediting agency, and with the state agencies that handle complaints in the students' state of residence. Rockingham Community College is currently authorized to offer Distance Learning courses in the following states: Alabama, Arkansas, California, Delaware, Florida, Georgia, Idaho, Kentucky, Louisiana, Maryland, Michigan, Mississippi, New York, Oklahoma, South Carolina, Tennessee, Texas, Virginia, West Virginia, and Wisconsin. Registration of students from other states in online courses may require additional time and information so please allow additional time for this process. Students residing outside of the State of North Carolina while taking online courses from Rockingham Community College who desire to resolve an academic grievance or complaint should first follow Rockingham Community College's Student Complaint Process.


Rockingham Community College and NC Post-Secondary Education Complaint Procedures


The Rockingham Community College complaint policy is available for all students to review, however, students are advised to begin the process at the institutional level.

Contact:

Shelia Regan
Vice President Academic Affairs
215 Wrenn Memorial Road
Wentworth, NC  27375
336-342-4261, ext. 2138
regans@rockinghamcc.edu

RCC Student Complaint Process

RCC Student Complaint Form

If a complaint cannot be resolved through the institution's complaint process, students may file a complaint with the North Carolina Post-Secondary Education Complaints unit. Please review the NC Post-Secondary Education Student Complaint Policy, print and complete the NC Post-Secondary Education Complaint Form (PDF) and submit the complaint to:

North Carolina Office of Post-Secondary Education Complaints
c/o Student Complaints
UNC System Office
910 Raleigh Rd.
Chapel Hill, NC 27515-2688
For more information, call (919) 962-4550 or send an email to: studentcomplaint@northcarolina.edu

Website: North Carolina Post-Secondary Education Complaints


SACSCOC Student Complaint Process


If for some reason the complaint is not satisfactorily resolved, the next step would be to file a complaint with Rockingham Community College's accrediting agency. RCC is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award associate degrees, diplomas, and certificates. Students who file a complaint with the accrediting agency should follow the SACSCOC Complaint Procedure. The contact information for SACS is:

1866 Southern Lane
Decatur, Georgia 30033-4097
Telephone: 404-679-4500 Website: www.sacscoc.org


SARA-NC Complaint Process


Students may also file a complaint through SARA-NC. SARA-NC is the portal for the North Carolina State Education Assistance Authority. Students should follow the SARA-NC Complaint Process and use the SARA-NC Complaint Form (PDF).

SARA-NC Contact Information:
SARA North Carolina
North Caroline State Education Assistance Authority
P.O. Box 14103
Research Triangle Park, NC 27709 T: (855) SARA-1-NC (727-2162)
T: (919) 549-8614, ext. 4667
Website: www.saranc.org
Email: terrence@saranc.org


Professional Licensure


Students should contact Rockingham Community College directly regarding enrollment and licensure options for any program of interest. Currently, Rockingham Community College does not offer an online program that leads to professional licensure. For more information about professional licensure in your state, or in the state in which you plan to practice, please contact the respective licensing board in the state where you reside before beginning a program.

Student Complaint Information by State and Agency

Directory of State Authorization and Lead Contacts