College Spring Semester Update
Mar 19, 2020RCC Students,
We appreciate your patience this week as the College prepares for alternate instruction to complete the spring 2020 semester. In response to COVID-19, class delivery for all courses has been modified.
Faculty will notify all students via email by Friday, March 20 to provide specific instructions about the schedule and delivery of instruction for the remainder of the spring semester.
For help with…
MOODLE
Contact the Distance Learning Helpdesk 1-833-878-3569 or submit an assistance request at http://rockinghamcc.freshdesk.com. Communications will be monitored until 10 p.m.
TECHNOLOGY
Contact Technology Support Services at 336-342-4261, ext. 2877 Monday to Thursday from 7:30 a.m. to 7 p.m. and Friday from 7:30 a.m. to 3 p.m.
Email tsshelpdesk@rockinghamcc.edu for technical issues such as password resets, Microsoft Office installation, and Self-Service questions. Email will be monitored until 10 p.m.
COMPUTER ACCESS or BYOD (Bring Your Own Device)
The College will have scheduled hours in the Advanced Technology Building for computer access or BYOD for free WiFi.
WHERE:
Advanced Technologies Building (Computer Labs Rooms 102 and 104 and Classrooms 109 and 111)
WHEN:
Monday, Tuesday, and Thursday 10 a.m. – 5 p.m.
Wednesday, 10 a.m. – 7 p.m.
Friday, 10 a.m. – 12 p.m.
Saturday, 9 a.m. – 12 p.m.
TESTING CENTER
Some classes will require proctored assessment in the Testing Center. Due to social distancing requirements, appointments will be required 24 – 48 hours in advance. To schedule an appointment, call 336-342-4261 Ext. 2225 or email testing@rockinghamcc.edu.
WHERE:
Advanced Technologies Building
WHEN:
Monday, 9 a.m. – 3 p.m.
Tuesday, 9 a.m. – 6 p.m.
Wednesday and Thursday, 8 a.m. – 6 p.m.
Friday, 8 a.m. – 1 p.m.
Saturday, 9 a.m. – 12 p.m.
LIBRARY
The James Library is open to RCC students on the following schedule. Currently, the library is closed to the public. Social distancing measures are in place.
WHERE:
James Library
WHEN:
Monday – Thursday, 8 a.m. – 5 p.m.
Friday, 8 a.m. – 3 p.m.
Phone: 336-342-4261 ext. 2247
Email: library@rockinghamcc.edu
Online Chat Service: library.rockinghamcc.edu
Online Resources for Research: library.rockinghamcc.edu/resources
STUDENT QUESTIONS
For questions about classes, registration, and other items of concern, contact the RCC Student Hotline at 336-342-4261 Ext. 0.
CHECK YOUR RCC EMAIL DAILY!!!
All areas available for student access will be set up for social distancing and materials will be provided to disinfect work areas before and after student use. Students must practice social distancing and sanitation guidelines published by the Centers for Disease Control. At this time, we are unable to accommodate children on campus.
Understand this plan is subject to change. Please know that our faculty and staff are prepared to support you during this challenging time. Do not hesitate to ask for help.
