Office Administration Certificate (C25310O)
This certificate is designed to provide students with the office competencies and customer service skills needed in an office environment. Upon completion, students will be prepared for employment in office administration positions such as office clerk, customer service representative, and receptionist. Upon completion, students will be prepared for MOS industry recognized certification exams. Courses within this certificate may be applied to the Medical Office Administration Associate
in Applied Science degree.
|MKT 223||Customer Service||3||0||3|
|OST 136||Word Processing||2||2||3|
|OST 164||Office Editing||3||0||3|
|CIS 110||Introduction to Computers||2||2||3|
|OST 181||Office Procedures||2||2||3|
- Demonstrate the skills and decision-making abilities essential for functioning in today’s professional office environment.
- Utilize technology and software in a professional office environment.
- Demonstrate the ability to efficiently handle customer relations and provide exceptional customer service.
General Education Outcomes
Rockingham Community College has three general education outcomes:
Communication: Students will communicate using the conventions appropriate for the intended academic or professional audiences.
Information Literacy: Students will locate, evaluate, and use appropriate information for academic and professional tasks.
Critical Thinking: Students will analyze information and ideas and develop reasoned solutions to academic or professional problems.
|Outcomes||Pass Rates by Year|