MFA Login Procedures

Enrollment Instructions

Google Authenticator

The first step is to go to your app store on your smartphone and download Google Authenticator and install it.  This will enable you to scan the QR code generated later in the process to get the code you need to login.

The codes you will use will look something like this

How to Enroll in Multifactor Authentication (MFA)

Click here to enroll in the MFA Setup
You will be prompted to enter your username and Password
Then you will be redirected to this screen where you will click on the Security link
Then you will click on the eye icon next to via Authenticator App
You will be prompted to scan the QR code using the Google Authenticator. Once you do you will be presented with a code.
Then you will see the screen where you will enter the code you received from Google Authenticator
Enter the code you received with no spaces
Congratulations!  You have successfully enrolled in MFA! 

Now, when you login from the my-rcc-login page, you will continue as usual.  This is an example of the Moodle Log In.  Click on the login link as usual:

Access the Google Authenticator app and enter the code you find under carbon.super and click Authenticate

Now you are successfully logged in!

For users without access to a smart device

If you cannot download the app to your personal smart phone, you will need to call the TSS Helpdesk for assistance.  336-342-4261 extension 2877.  You will need to have a personal email account beside your RCC student email account before you call.  You can set one up at Gmail for free here.

Click here if you have completed MFA enrollment
Address

Rockingham Community College
215 Wrenn Memorial Rd.
Wentworth, NC 27375

Hours

Monday to Thursday:
8:00 am – 4:00 pm
Friday: 8:00 am – 12:00 pm

Contact

336-342-4261
336-349-9986 (fax)
info@rockinghamcc.edu