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Medical Office Administration

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Medical Office Administration (A25310)

Associate in Applied Science

The Medical Office Administration curriculum prepares individuals for employment as medical administrative personnel in the areas of medical office, medical billing and coding, dental office, patient services, and medical documents.

Course work includes medical terminology, medical coding, medical insurance and billing, medical legal and ethical issues, medical auditing, medical office management, oral and written communication, computer applications, customer service and other topics depending on the selected area of study.

Graduates should qualify for employment opportunities in a variety of medical office positions in medical and dental offices, hospitals, insurance companies, laboratories, medical supply companies, and other healthcare related organizations. Upon graduation, students may be eligible to sit for industry recognized certification exams.

Course Sequence

Fall Semester Class Lab Credit
CIS 110 Introduction to Computers 2 2 3
ENG 111 Writing & Inquiry 3 0 3
MED 121 Medical Terminology I 3 0 3
OST 136 Word Processing 2 2 3
OST 149 Medical Legal Issues 3 0 3
13 4 15
Spring Semester
CTS 130 Spreadsheet 2 2 3
MED 122 Medical Terminology II 3 0 3
OST 148 Medical Insurance and Billing 3 0 3
OST 181 Office Procedures 2 2 3
Communication Elective 3 0 3
Mathematics Elective 2-3 2 3-4
15-16 6 18-19
Fall Semester
MKT 223 Customer Service 3 0 3
Humanities/Fine Arts Elective 3 0 3
OST 164 Office Editing 3 0 3
OST 247 Procedure Coding 2 2 3
OST 248 Diagnostic Coding 2 2 3
Social/Behavioral Science Elective 3 0 3
16 4 18
Spring Semester
BUS 151 People Skills 3 0 3
OST 243 Medical Office Simulation 2 2 3
OST 249 Medical Coding Certification Preparation 2 3 3
OST 264 Medical Auditing 3 0 3
OST 280 Electronic Health Records 2 2 3
12 7 15
TOTAL CREDITS: 66-67
Communications Elective – Choose one of the following: UGETC: COM 120, ENG 112
Humanities/Fine Arts Elective – Choose one of the following: UGETC: ART 111, MUS 110, PHI 240 Gen Ed: HUM 115
Mathematics Elective – Choose one of the following: UGETC: MAT 143, MAT 152, MAT 171
Social/Behavioral Science Elective – Choose one of the following: UGETC: PSY 150, SOC 210

Employment Competencies

Upon successful completion, graduates will be able to:

  • Analyze medical information utilizing knowledge of appropriate medical terminology.
  • Interpret coding guidelines and accurately apply diagnostic and procedural coding based on applicable medical records and services rendered.
  • Demonstrate the effective listening, verbal, written, interpersonal, and technological skills needed in today’s medical office.
  • Demonstrate a working knowledge of current medical law and health insurance knowledge in processing patient, health care, and insurance information.
  • Utilize electronic health records in medical documentation and patient management.
  • Apply regulations and policies to perform medical record audits for provider services.

Employment Outlook

Employment of medical office professionals is projected to grow 19 percent from 2019 to 2029, much faster than the average for all occupations. The growth of the aging baby-boom population will continue to increase demand for preventive medical services. As a result, physicians will hire more assistants to perform routine administrative duties.

General Education Outcomes

Rockingham Community College has three general education outcomes:

Communication: Students will communicate using the conventions appropriate for the intended academic or professional audiences.

Information Literacy: Students will locate, evaluate, and use appropriate information for academic and professional tasks.

Critical Thinking: Students will analyze information and ideas and develop reasoned solutions to academic or professional problems. 

Outcomes Pass Rates by Year
2016/17 2017/18 2018/19 2019/20
Communication 45% 66% 36% 61%
Information Literacy 87% 64% 61% 51%
Critical Thinking 51% 52% 41% 65%

Address

Rockingham Community College
215 Wrenn Memorial Rd.
Wentworth, NC 27375

Hours

Monday to Thursday:
8:00 am – 5:00 pm
Friday: 8:00 am – 12:00 pm

Contact

336-342-4261
336-349-9986 (fax)
info@rockinghamcc.edu