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Medical Office Professional Certificate (C25310M)


This certificate is designed to provide students with medical office competencies and customer service skills needed in any medical office environment. Upon completion, students will be prepared for employment in medical office positions such as insurance billing and filing, records management clerk, out-patient representative, and receptionist. Courses within this certificate may be applied to the Medical Office Administration Associate in Applied Science degree.

Course Sequence

Fall Semester Class Lab Credit
CIS 110 Introduction to Computers 2 2 3
MED 121 Medical Terminology I 3 0 3
MKT 223 Customer Service 3 0 3
8 2 9
Spring Semester
MED 122 Medical Terminology II 3 0 3
OST 148 Medical Insurance and Billing 3 0 3
OST 280 Electronic Health Records 2 2 3
8 2 9

Employment Outlook

Employment of medical office professionals is projected to grow 19 percent from 2019 to 2029, much faster than the average for all occupations. The growth of the aging baby-boom population will continue to increase demand for preventive medical services. As a result, physicians will hire more assistants to perform routine administrative duties.

General Education Outcomes

Rockingham Community College has three general education outcomes:

Communication: Students will communicate using the conventions appropriate for the intended academic or professional audiences.

Information Literacy: Students will locate, evaluate, and use appropriate information for academic and professional tasks.

Critical Thinking: Students will analyze information and ideas and develop reasoned solutions to academic or professional problems. 

OutcomesPass Rates by Year
Information Literacy87%65%61%65%73%59%
Critical Thinking51%52%41%51%57%62%


Rockingham Community College
215 Wrenn Memorial Rd.
Wentworth, NC 27375


Monday to Thursday:
8:00 am – 4:00 pm
Friday: 8:00 am – 12:00 pm


336-349-9986 (fax)