Cashier’s Office

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Welcome to Rockingham Community College’s Cashier and Business Office. This office is comprised of four functional areas within the business office: Cashier, Student Accounts Receivable, Student Collection Services, and Accounting.

The Cashier and Business Office is the resource for payment of tuition, parking tickets, Pell overpayments, student accounting services, and other miscellaneous payments.

The Cashier’s Office is responsible for the collection of tuition and fees, student refunds including student financial aid refunds, disbursement of financial aid funds to student accounts, and the distribution of parking permits.

A student is not eligible to register for classes in any program (Curriculum or Continuing Education) if he or she owes an outstanding debt to Rockingham Community College. Any student having a delinquent account is not allowed to receive his or her diploma or degree or certificate. In addition, the College will not forward a transcript of records or any information concerning any delinquent student’s permanent record to any other source. See policy in RCC Catalog for more information.

The Business Office accepts cash, check, VISA and MasterCard payments. Payments in full or installment payment plans can be made using Self-Service.

Semester Payment Deadlines

Semester Registration period: Payment Deadline:
Summer 2024 Currently through May 20, 2024   Monday, May 20, 2024 – 6:00 pm/Online by 11:00 pm
Fall 2024 April 1 – August 1, 2024 Thursday, August 1, 2024 – 4:00 pm/Online by 11 pm
Fall 2024 August 2 – August 9, 2024 Friday, August 9, 2024 – 3:00 pm/Sunday, August 11, 2024 Online by 11 pm
Spring 2025 October 30 – December 2, 2024 Monday, December 2, 2024 – 5:00 pm/Online by 11 pm

Extended Business Office hours are:

  • Summer 2024: Monday, May 20, 2024 – Open until 6:00 p.m.
  • Fall 2024: Thursday, August 8, 2024 – Open until 6:00 p.m.
  • Spring 2025: Wednesday, January 8, 2025 – Open until 6:00 p.m.

Pay close attention to your payment deadline. Your registration schedule will be deleted if payment is not received by your payment deadline.

SPONSORED STUDENTS

Sponsored students’ authorizations are due in the Business Office no later than Monday, May 20, 2024.
Sponsored students’ funds will be available for Bookstore purchases beginning Wednesday, May 15, 2024.

FINANCIAL AID STUDENTS

Financial Aid students’ funds will be available for Bookstore purchases beginning on Wednesday, May 15, 2024. 

Pay by mail to:
Rockingham Community College
Business Office
PO Box 38
Wentworth, North Carolina 27375-0038

Refund Policy

All refunds will be issued either as direct deposit or a check payable directly to the student and mailed to the current address in our system. It is the student’s responsibility to keep their address current. The current address can always be viewed in Self-Service. For instructions on setting up Direct Deposit, please click here.

  • 100% Refund
    • If a student officially drops a course(s) BEFORE the FIRST day of the semester as noted in the College calendar.
    • If Rockingham Community College cancels a course, the student will receive a 100% refund.
  • 75% Refund
    • If a student officially drops a course(s) between the FIRST day of the semester through the official 10 percent point of the course(s), the student will receive a 75% refund if applicable.
  • NO REFUND will be issued if a student drops AFTER the official 10 percent point of the course.

Sponsorships and Outside Scholarships

What is a sponsorship? A sponsorship occurs when an outside agency (such as your employer) pays tuition, fees, and/or books for a student. The college requires the following from the agency:

  • An intent to pay (authorization) on agency/employer letterhead or RCC’s Sponsorship form which should contain the student’s name, social security number and the college issued student ID number.
    • List the Student’s name and ID to be covered on the sponsorship.
    • List the Semester to be covered.
    • Indicate what is to be covered (i.e. tuition and fees, books, and/or supplies).
    • Provide the agency contact information to receive the invoice from the college.
  • The authorization may be forwarded using the following processes: Faxed to (336) 349-9986; emailed to tuckerk@rockinghamcc.edu; hand delivered; or mailed to the Cashier’s Office at P.O. Box 38, Wentworth, NC 27375. The authorization must be sent to Kristi Tucker’s attention and must be received by the payment due date to guarantee a class seat.

What is a scholarship? A scholarship is an award to a student(s) by a third party agency, such as a church, company, or individual. The third party can pay a portion of the student’s expenses or all of the expenses. Payment in excess of the student’s tuition and books will be held in the student’s account until completely exhausted. The college requires the following from the agency:

  • The Third Party needs to send a check to the Cashier’s Office (Attn. Kristi Tucker), along with the student’s name, the college issued student ID number or the student’s last four digits of their social security number on the check.
    • Attached must be a copy of RCC’s sponsorship form. Click here for the form.
    • Specify the amount authorized for tuition and fees.
    • If the Third Party is not paying the full tuition and fees, specify the amount allotted for tuition and the amount for fees.
    • Provide the Third-Party contact information in the event the college needs to refund the agency.
  • The check may be forwarded using the following processes: Hand delivered, or mailed to the Cashier’s Office at P.O. Box 38, Wentworth, NC 27375. The check must be sent to Kristi Tucker’s attention and must be received by the payment due date to guarantee that the student has a seat in class.

Account Holds

Account Holds

A business office hold is placed on a student’s account due to an outstanding balance. This hold will essentially freeze the student’s account preventing registration of additional classes, transcript requests, graduation application, etc.

Possible Reasons for an Account Hold:

  • A student has not paid a tuition, fee, and/or bookstore balance from the current or previous semester.
  • A student completely withdraws from classes, using financial aid, and is charged for the unearned portions of that aid, creating a debt on the student’s account.
  • A check used for payment is returned
  • A student does not pay a short-term loan.
  • A student has an unpaid library or parking violation fine

Installment Payment Plan

What is the Installment Payment Plan?

The Installment Payment Plan is a way to spread tuition costs over a period of three or four payments. Participants in the Installment Payment Plan must have already registered for classes prior to applying. The student must sign an Installment Payment Plan Promissory Note if applying in person or accept the Terms and Agreement for online applications for the amount of tuition and fees due. The signed Promissory Note and the total down payment amount must be received in the Business Office on or before the last day to pay for the applicable registration period.

What is Covered by the Plan?

The Installment Payment Plan is available to cover the cost of tuition and fees that are assessed during registration. The Installment Payment Plan is NOT a loan; it is a way to help you spread out the payments you must make to the College for tuition and fees. Bookstore purchases and personal expenses are not included in the Installment Payment Plan.

When are Payments Due?

The installment payment plan is available for all semesters. For Fall and Spring semesters, if students register before the start of the semester, twenty-five percent of the total tuition plus a $20.00 application fee will be due upon application. The three remaining payments for Fall semester will be due the first business days of September, October and November. The three remaining payments for Spring semester will be due the first business days of February, March and April.

If students register after the start of the semester, twenty-five percent of the total tuition plus a $20.00 application fee will be due upon application. The two remaining payments for Fall semester will be due the first business days of October and November. The two remaining payments for Spring semester will be due the first business days of March and April.

Summer semester is split in fifty (50) percent increments. Fifty percent (50%) of the total tuition plus the $20.00 application fee will be due upon application. The final 50% percent will be due 30 days from the Summer tuition deadline. For example, if the Summer tuition deadline is May 18th, the final payment will be due June 18th.

Click here for instructions to set up a Payment Plan in Self-Service

Important Notes

  1. Students with an outstanding balance will not be able to register for subsequent semesters until the balance is paid.
  2. If a student receives financial aid (ex: Pell Grants and scholarships), that financial aid will be used to pay any amounts owed to the College before a direct deposit check for the balance is released to the student.
  3. If a student adds or drops courses during the Drop/Add period, the College reserves the right to adjust the installment plan balance owed by the student to the College through his/her plan account.
  4. Students who have outstanding financial obligations to the college are ineligible to participate in the Installment Payment Plan.
  5. Formal withdrawal occurs when a student completes the withdrawal form online and delivers it to the Records Office before the posted refund date. If a student registers for the Installment Payment Plan and then withdraws from a class or a class is cancelled at such a time that the student qualifies for a refund, the amount the student owes the college will be reduced by the amount of the refund. The $20.00 application fee is NOT refundable. It is not considered a “withdrawal” if the student merely fails to attend class.
  6. A student failing to pay the total amount due to the College in accordance with the terms of the Installment Payment Plan, will have their records held and full debt collection measures will be taken. In such cases, the student’s academic records will be frozen and the student will not be able to receive grades, receive a transcript, register for classes, apply for the Payment Plan or graduate until the entire outstanding balance is paid in full.
  7. Returned checks: A fee of $25.00 will be assessed for all returned checks.
  8. Late fee: Payments received after the due dates will be assessed a $20.00 late fee.
Address

Rockingham Community College
PO Box 38
215 Wrenn Memorial Rd.
Wentworth, NC 27375

Hours

Monday to Thursday:
8:00 am – 5:00 pm
Friday: 8:00 am – 3:00 pm

Contact

336-342-4261
336-349-9986 (fax)
info@rockinghamcc.edu