Business Technologies

Information Technology

Home / Programs / Business Technologies / IT Support Foundations Certificate (C25590IS)

Contacts

Thomas Knight
Department Chair, Business Technologies/Information Technology Program Coordinator Faculty
knightt3459@rockinghamcc.edu
336-342-4261 | Ex: 2255

Associate in Applied Science

Certificate

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Other Business Technologies Programs

  • Accounting & Finance

    The Accounting and Finance curriculum is designed to provide students with the knowledge and the skills necessary for employment and growth in the accounting and finance profession. Accountants and finance professionals assemble and analyze, process, and communicate essential information about financial operations.

  • Agribusiness Technology

    This curriculum is designed to provide the entrepreneurial and technical skills necessary to manage a profitable, environmentally sound, community based small farm or agricultural business.

  • Business Administration

    The Business Administration curriculum is designed to introduce students to the various aspects of the free enterprise system.

  • Information Technology

    The Information Technology (IT) curriculum prepares graduates for employment in the technology sector as designers, testers, support technicians, system administrators, developers, or programmers who use computer software and\or hardware to design, process, implement and manage information systems.

  • Medical Office Administration

    The Medical Office Administration curriculum prepares individuals for employment as medical administrative personnel in the areas of medical office, medical billing and coding, dental office, patient services, and medical documents.

  • Office Administration

    This certificate is designed to provide students with the office competencies and customer service skills needed in an office environment.

IT Support Foundations Certificate (C25590IS)

Certificate

This certificate is designed to prepare students to analyze and troubleshoot hardware and software issues. Upon completion, students will be prepared for entry level employment in various IT support positions such as IT Help Desk Technician. Courses within this certificate may be applied to the Associate in Applied Science degree in Information Technology. Upon completion, students will be prepared for entry level employment in various IT support positions such as IT Help Desk Technician. Courses within this certificate may be applied to the Associate in Applied Science degree in Information Technology.

Course Sequence

Fall Semester Class Lab Credit
CIS 110 Introduction to Computers 2 2 3
CTI 110 Web Programming and Database Foundations 2 2 3
CTI 120 Network and Security Foundations 2 2 3
CTS 115 Information Systems and Business Concepts 3 0 3
9 6 12
TOTAL CREDITS: 12

Employment Outlook

Employment of computer support specialists is projected to grow 8% from 2019 to 2029, much faster than the average for all occupations. More support services will be needed as organizations upgrade their computer equipment and software.

General Education Outcomes

Rockingham Community College has three general education outcomes:

Communication: Students will communicate using the conventions appropriate for the intended academic or professional audience.

Information Literacy: Students will locate, evaluate, and use appropriate information for academic and professional tasks.

Critical Thinking: Students will analyze information and ideas and develop reasoned solutions to academic or professional problems. 

Outcome Pass Rate by Year2016/172017/182018/192019/202020/212021/222022/23
Communication45%66%36%61%48%71%76%
Information Literacy87%65%61%65%73%59%70%
Critical Thinking51%52%41%51%57%62%75%
Pass Rates by Year


Address

Rockingham Community College
PO Box 38
215 Wrenn Memorial Rd.
Wentworth, NC 27375

Hours

Monday to Thursday:
8:00 am – 5:00 pm
Friday: 8:00 am – 3:00 pm

Contact

336-342-4261
336-349-9986 (fax)
info@rockinghamcc.edu

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